TVNowOnline

Refund Policy

Refund Policy for TvNowOnline

At TvNowOnline, we strive to provide excellent IPTV services and customer satisfaction. This Refund Policy outlines the conditions under which refunds are granted for our services. By purchasing from our website (www.tvnowonline.com), you agree to the terms detailed in this policy.

1. Refund Eligibility

You are eligible for a refund under the following conditions:

  • Refund requests must be made within 24 hours of purchase.
  • The service has not been delivered as described or is unusable due to issues directly caused by TvNowOnline.
  • Requests must include proof of purchase, such as a receipt or transaction confirmation.

2. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • The refund request is made after the 24-hour eligibility window.
  • Issues arising from the user’s device, internet connection, or software incompatibility.
  • Unauthorized use of the service or violations of our Terms and Conditions.

3. How to Request a Refund

To request a refund, follow these steps:

  1. Contact our support team via the channels listed on our website (e.g., email or contact form).
  2. Provide the following details:
    • Your name and contact information.
    • Proof of purchase (receipt or transaction ID).
    • A brief description of the issue.
  3. Our team will review your request and respond within 2-3 business days.

4. Refund Process

  • Approved refunds will be processed through the original payment method.
  • It may take 5-10 business days for the refunded amount to appear in your account, depending on your bank or payment provider.

5. Support and Resolution

If you encounter any issues with our services, we encourage you to contact our support team for assistance before requesting a refund. We are available 24/7 to address your concerns and resolve technical issues.

6. Policy Updates

TvNowOnline reserves the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed.

7. Contact Us

If you have any questions about this Refund Policy or need assistance, please reach out to us:

Email: [Insert Contact Email]
Website: www.tvnowonline.com

Thank you for choosing TvNowOnline. We value your trust and are committed to providing quality service.